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Foster a meeting culture where everyone takes responsibility for resolving the issues they bring up.
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Be clear on the purpose of each item on the meeting agenda. Is it sharing information, making a decision, or asking for input on a decision?
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The action: Every Friday, gather the team for a 15-minute improvement meeting. The long form: In addition to the pulse meetings, the other useful part of an improvement rhythm is the weekly improvement meeting. In this meeting you quickly prioritize and assign a small set (think one to five) of atomic improvement projects. You really…
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The action: Start the day by gathering everyone around, and checking the pulse by asking how we are doing on our goals, and how we can help each other during the day. The long form: In the whirlwind of everyday activities it’s easy to go into what Dan Heath in Upstream refers to as tunneling…
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Table of contents – start here for an overview of articles
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The action: Ask some of these questions to get a conversation started with your team. The long-form: Not having your own agenda for your regular one-on-ones is fine. Some leaders suggest asking the report to set the agenda and send it in writing before the meeting, which I guess helps you both use better use…
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Don’t overstretch, but work towards a few important goals
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When agreeing on the most important goals, make sure you are also sharing the benefits with the team.
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There is no status quo. Organisations either get better or worse with time, so make a commitment to getting better.
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Write a couple of paragraphs on what you will commit to as a leader. This is your promise to the team, and helps build psychological safety.
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We all want to be known and seen by the people around us. Having a leader who knows your strengths and ways of working is the best way to make sure your work plays to your strengths. As a first time leader, go for a walk or grab a coffee with your team members. Possible…