The action: Make a commitment to your team that you will set aside some time every week for improving the work.

The long form: In Mike Rother’s excellent book, Toyota Kata, he explains how maintaining the status quo of an organisation is simply not an option. Complex systems, as most companies are, either gradually get worse through the complexity of it all, or get better through deliberate action. There is no middle way.

Stephen Covey calls this Sharpening the saw, and it is great investment in future productivity.

Further reading: Start by defining the 1-3 most important goals.